Happy 2010 From Your Team at Alpha Translations Canada Inc.!!!
We would like to thank all of our customers for a great 2009! For your next order until January 31st we want to gift you with either an iPod shuffle (2GB) or a $50 Amazon gift card. All you have to do is state "iPod shuffle" or "$50 gift card" in your next order, depending on which present you choose.*
Thank you for making us your strategic partner and trusting in our expertise! We wish you a prosperous 2010 and are looking forward to a very long and successful relationship. Should you not be familiar with our monthly newsletter please make sure to check out our free cultural guides and previous newsletters on our website.
*Only valid on one order until January 31st, 2010.

Alpha Translations Canada Inc. on the road:
Your AlphaPoints rewards for the month of January!
Once again we have chosen fabulous rewards for you. Please do not hesitate to also send us feedback and suggestions for all future rewards. After all, these are meant for you!
For all our new clients and newsletter-newcomers click here for an overview on how our fantastic AlphaPoints program works...
This month you can redeem as little as 500 AlphaPoints for either a Griffin PowerDock 2 Charging Base for 2 iPod or iPhone Models a CAD$50 Amazon gift certificate. Put an end to power struggles. The Griffin PowerDock 2 saves space by charging up to two different iPod or iPhone models simultaneously.*
If your AlphaPoints account reaches 1000 points this month, you can choose between a Canon PIXMA MX320 Office All-In-One Printer or a CAD$100 Amazon gift certificate. This multifunction, compact InkJet All-In-One, offers professional printing, copying, faxing and scanning, with a 30-sheet automatic document feeder to increase productivity.*

AlphaPoints participants whose account has a credit balance of less than 500 points at the end of a month can take advantage of our discount offer:
For every 200 points, we will give you a 1% discount on all orders placed during the following month (maximum discount is 2% with 400 points). Please always indicate your AlphaPoints number when placing an order.
Of course we are also grateful for referrals!
Do you know five business people who require translation services but are not yet clients of Alpha Translations Canada Inc.? If you recommend our company and forward your business associates' contact information including business address and telephone number to tsharkey@alphatranslations.ca, we will thank you with an Amazon gift certificate.*

*While supplies last. If a reward is out of stock, we will contact you and let you decide whether you would like to wait for a new shipment or prefer to select another article of equal value.
Disclaimer: AlphaPoints have no cash value. Any points not redeemed for a reward within 30 days from the date on which the account statement is sent out will automatically expire, unless Alpha Translations Canada Inc. has published information to the contrary through its communication channels. AlphaPoints cannot be carried over to the following month. The detailed Terms and Conditions of our reward program can be found at www.alphatranslations.ca
We are pleased to hear all the positive comments and the great responses to our newsletter as well. Should you have a topic you want to hear more about, please let us know and we will be happy to consider it for our upcoming newsletter issues.
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Did you know...?
• Alpha Translations Canada Inc. offers a wide variety of language services!
• Alpha Translations Canada Inc. has translators living in different time zones and can therefore offer you quicker turnaround times!
• Alpha Translations Canada Inc. has completed projects up to 800 pages within 5 days! We always have capacity!
• Alpha Translations Canada Inc. has bilingual Project Managers!
Cultural Guides
Continuing on with our monthly "Cultural Guides", this month we would like to introduce China....
Please click here to read the complete Culture Guide!
Making appointments
Being late for an appointment is considered a serious insult in Chinese business culture.
The best times for scheduling appointments are April to June and September to October.
Business and government hours are 8:00 a.m. to 5:00 p.m., Monday through Saturday. There is, however, a five-day work week in larger cities. Do avoid plans to visit government offices on Friday afternoon, because this is sometimes reserved for 'political studying' of the officials.
What you should know before a business meeting
Speak in short, simple, sentences free of jargon and slang. Pause frequently, so that people will be able to understand everything you've said...
Printed presentation materials of any kind should be only in black and white. Avoid colours that are attributed special meanings in this culture, many of them negative....
"Saving face" is an important concept to understand. In Chinese business culture, a person's reputation and social standing rests on this concept. Causing embarrassment or loss of composure, even unintentionally, can be disastrous for business negotiations.
The Chinese are very keen about exchanging business cards, so be sure to bring a plentiful supply. Ensure that one side is in English and the other is in Chinese, preferably in the local dialect...
What you should know before negotiating
Present your card with two hands, and ensure that the Chinese side is facing the recipient.
When receiving a business card, make a show of examining it carefully for a few moments; then, carefully place it into your card case or on the table, if you are seated at one...
Entertaining for business success
Business lunches are growing in popularity here. Business breakfasts, however, are not a part of Chinese business culture, except in Guangdong, Hangzhou and Fujian province where the 'Morning Tea' is very popular.
Evening banquets are the most popular occasions for business entertaining. Generally, these events start between 5:30 p.m.-6:00 p.m. and last for two hours. If you are the guest, you should arrive on time...
During a meal, as many as 20-30 courses can be served, so try not to eat too much at once. The best policy is to lightly sample each dish.
Leaving a 'clean plate' is perceived to mean that you were not given enough food--a terrible insult here. On the other hand, leaving a food offering untouched will also give offense...Forming a personal relationship ['guanxi' in Chinese] in your business dealings is very important. Part of this involves participating in the strong drinking culture that exists here. Generally, the Chinese regard with suspicion anyone who does not participate in the inevitable drinking that takes place during almost all business dinners. And it is at these kinds of social occasions that most negotiating breakthroughs are made. Prepare some medical excuses for yourself to avoid drinking heavily; if you really wish to avoid alcohol, your companions will accept medical excuses.
Acceptable public conduct
The Chinese will sometimes nod as an initial greeting. Bowing is seldom used except in ceremonies. Handshakes are also popular; wait, however, for your Chinese counterpart to initiate the gesture...
The Chinese do not use their hands when speaking, and will only become annoyed with a speaker who does.
The Chinese, especially those who are older and in positions of authority, dislike being touched by strangers...
Please click here to read the complete Culture Guide!
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