Alpha Translations Canada Inc. - Interview with CityTV!
Last month we were pleased to tell you about the interview Michèle Hecken gave to CityTV. Please click the link below to see the full interview!

Please click here to view the segment which aired on CityTV!
Alpha Translations Canada Inc. on the road:
Your AlphaPoints rewards for the month of November!
Once again we have chosen fabulous rewards for you. Please do not hesitate to also send us feedback and suggestions for all future rewards. After all, these are meant for you!
For all our new clients and newsletter-newcomers click here for an overview on how our fantastic AlphaPoints program works...
This month you can redeem as little as 500 AlphaPoints for either a Motorola Bluetooth Headset (H390) or a CAD$50 Amazon gift certificate.*
If your AlphaPoints account reaches 1000 points in November 2009, you can choose between a Hamilton Beach Stay or Go 10-Cup Coffee Maker or a CAD$100 Amazon gift certificate. With the Hamilton Beach Stay or Go, making coffee at home or in the office has just gotten more fun. This coffee maker offers you a variety of ways to make coffee, including small-batch mode, for optimal flavor while brewing into travel mugs.*

AlphaPoints participants whose account has a credit balance of less than 500 points at the end of a month can take advantage of our discount offer:
For every 200 points, we will give you a 1% discount on all orders placed during the following month (maximum discount is 2% with 400 points). Please always indicate your AlphaPoints number when placing an order.
Of course we are also grateful for referrals!
Do you know five business people who require translation services but are not yet clients of Alpha Translations Canada Inc.? If you recommend our company and forward your business associates' contact information including business address and telephone number to tsharkey@alphatranslations.ca, we will thank you with an Amazon gift certificate.*

*While supplies last. If a reward is out of stock, we will contact you and let you decide whether you would like to wait for a new shipment or prefer to select another article of equal value.
Disclaimer: AlphaPoints have no cash value. Any points not redeemed for a reward within 30 days from the date on which the account statement is sent out will automatically expire, unless Alpha Translations Canada Inc. has published information to the contrary through its communication channels. AlphaPoints cannot be carried over to the following month. The detailed Terms and Conditions of our reward program can be found at www.alphatranslations.ca
2009 EO Barcelona University!
As reported in our October newsletter, our CEO, Michèle Hecken, attended the 2009 EO Barcelona University gathering from September 30th to October 3rd. The Entrepreneurs' Organization (EO) is an international chapter-driven non-profit organization made up of entrepreneurs from around the world.
Back from her trip she was excited to tell us all about the keynote speakers and all the great experiences and lessons they were able to pass on. Here is one summary of a keynote speaker which stood out amongst the others....
This is a story that many will recognize, but few have an opportunity to hear first hand. Nando Parrado recounted the extraordinary tale of how he and 15 of his teammates survived for 72 brutal days after their plane crashed into the frozen Andes Mountains more than 30 years ago. It remains one of the paramount survival stories of all time.
From the time the plane crashed on 13 October 1972, until their rescue on 22 December, Nando and his fellow Uruguayan rugby teammates were forced to cross both physical and mental boundaries. After waking from a concussion only to learn that his mother had died on impact and his sister was near death, Nando became obsessed with surviving and emerged a hero after he and teammate Roberto Canessa walked for 10 days to find their salvation.
Sharing his story of courage, teamwork, determination and leadership experienced at a level few have known, Nando will leave you with a heightened awareness of the value of human life.
Biography
Soon after the rescue of the 16 remaining survivors, Nando worked with Piers Paul Read, the author chosen by the survivors to pen the bestselling book, Alive. Twenty years later, Nando served as technical advisor to the Frank Marshall/Kathleen Kennedy production of the film of the same name, starring Ethan Hawke as Nando. He is also the author of the New York Times bestseller, Miracle in the Andes: 72 Days on the Mountain and My Long Trek Home, which tells the story of the Andes ordeal from an intensely personal perspective.
Since this experience, Nando has become a successful businessman and television producer. He is CEO of four companies in Uruguay and also hosts several popular television programs in Uruguay, including shows on nature, public affairs, automobiles and travel. In 1991, Nando was part of a team of drivers who raced across the Sahara in stock model Peugeots. The trip, from Marocco to Tunisia, covered 8500 km (more than 5000 miles) and took 28 days. He speaks five languages and travels extensively.
For more information on Nando Parrado please click here here...
We are pleased to hear all the positive comments and the great responses to our newsletter as well. Should you have a topic you want to hear more about, please let us know and we will be happy to consider it for our upcoming newsletter issues.
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Did you know...?
• Alpha Translations Canada Inc. supports and assists in-house translation departments of large companies!
• Alpha Translations Canada Inc. is a sponsor at this years' Juve-Awards in Frankfurt, Germany!
• Alpha Translations Canada Inc. is committed to using the latest tools and technologies!
• our AlphaPoints program is the only one of its kind in the industry!
Cultural Guides
Continuing on with our monthly "Cultural Guides", this month we would like to introduce France....
Please click here to read the complete Culture Guide!
Making Appointments: Ensure that you make appointments for both business and social occasions. While you should strive to be punctual, you won't be considered late if you arrive ten minutes after the scheduled time. French employees get five weeks of vacation, and take at least three in July or August. Moreover, France practically 'shuts down' in August. Generally, business hours are from 8:30 or 9:00 a.m. to 6:30 or 7:00 p.m. Lunch may last for two hours or more....
Guidelines for business dress: The French will perceive the way you dress as a reflection of your social status and relative success. Generally, dress tends to be on the formal side for both men and women, whether in business or social situations....
Welcome Topics of Conversation: You'll find that conversations often shift into spirited debates. Give opinions only on subjects that you are knowledgeable about. Studying French history, politics, and other aspects of the culture will be an advantage for you in conversation....
Topics to Avoid: It is extremely bad manners to ask an individual about his political leanings or how he voted. You can, however, inquire about the political system or public opinion about political leaders. Do not criticize Napoleon, who has a lasting identity with the French spirit....
Selecting and presenting an appropriate business gift: Giving presents is acceptable here, but exercise discretion. Gifts are expected for social events, especially as thank-yous after a dinner party. Good gift selections can include coffee table books about your home country, or anything that reflects the interests of your hosts and is representative of your country. French business etiquette dictates that you don't include your business card with a gift. If you are invited to a French home, consider it a rare honor. Bring flowers, quality chocolates or liqueur to the host, and present your gift before the entertaining proceeds....Don't bring a gift of wine, since the host usually prefers to make the evening's selection....
What you should know before negotiating: It's strongly recommended that you learn basic French phrases and use them whenever possible. Your efforts will be well appreciated and remembered. The French will revert to English if they see you floundering. When you speak their language, be gracious if the French correct your mistakes in grammar or pronunciation. Usually, people who make these efforts care about the French language and are only trying to help you speak it effectively....Although the French can often be persuaded to change their opinions, they will not accept anything that deviates from the cultural norm. They are, however, receptive to any new information that enhances the spirit of debate. The French will judge you on your ability to demonstrate your intellect, and this often involves discussing confrontational ideas and engaging in rigorous debate with them. You will earn their respect if you can handle yourself well in these situations....
Entertaining for business success: Business lunches are preferred to dinners. Actual business, however, is not supposed to be conducted during lunch or dinner. Sharing a meal is intended to help establish a personal acquaintance. If business has to be discussed, wait until dessert is served. A business lunch will start at 12:30 or 1:00 p.m. and may last until 3:00 p.m. or later if required....If you're making the dining arrangements, a French restaurant is a safe choice. Wine is customary with meals. Do not refuse wine; just sip it slowly. In France, the wine is carefully selected to complement the food, and, consequently, will sometimes change with each course....Occasionally, at dinner parties, couples may be broken up and seated next to people they do not know. The intention of this arrangement is to introduce new acquaintances and promote conversation....
Be careful about adding salt, pepper or ketchup to food, since this may imply to your hosts that the dish is bland or otherwise inadequate.
When the meal is finished, the knife and fork are laid parallel to each other across the right side of the plate. When not eating, keep your wrists resting above the table. Portions are generally smaller but with a larger number of courses. You are expected to eat everything on your plate; refrain from asking for seconds. You may ask for more water, but not wine. You are supposed to wait for your host to serve you. If you are hosting, you must make sure the glasses of your guests are filled. In a reputable restaurant, the wine waiter will serve all the guests.
Acceptable public conduct:....Chewing gum in public is considered vulgar. Keep your hands out of your pockets when in public. Slapping an open palm over a closed fist is offensive. Snapping fingers is also considered offensive. Smiling is treated only with indifference here. It will not be perceived as a greeting or as an indication of approval. If you feel the need to point, motion with your whole hand, rather than your index finger. Make a writing gesture in the air to summon for the cheque.
Please click here to read the complete Culture Guide!
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